Careers at Pickards
Vacancies at Pickard Properties
Pickard Properties is looking for down-to-earth, driven, friendly, highly motivated and target-driven individuals to work within a busy letting team in Leeds.
We have a full-time, permanent position available, working within our Professional Lettings Team. Immediate start.
Professional Lettings Support
You will be working for a large, reputable landlord in Headingley, Leeds, who own and manage a variety of properties to rent throughout West Yorkshire. You will assist the team in maintaining a good impression of the company to all customers and clients, by providing excellent customer service and playing an active role in the achievement of maintaining a market leading position.
You will be professional, punctual and display a positive image to staff, clients and customers at all times, playing an important role within a team environment and can work independently to achieve results.
You will have excellent customer service and communication skills with an excellent telephone manner, and have confidence to handle a variety of telephone enquiries. Primarily you will be booking in viewing appointments, taking payments, responding to email / maintenance enquiries and assisting the team to ensure that operations run smoothly.
You will be able to work well under pressure and prioritise workloads, as well as being trustworthy and organised, with an understanding of some computer programs. Training and support will be provided for internal practices and procedures.
Main responsibilities will include:
As part of the team, you will answer calls and handle general enquiries, including taking payments, booking in appointments, and handling maintenance enquiries.
Assisting the Professional Lettings Team – for maintenance, document chasing, processing new tenancy applications and references, various clerical / admin / data input as required, updating websites, etc.
This role is currently evolving and will be a busy, varied full-time role. Hours: Monday-Friday 9am – 5:30pm.
Weekend / overtime working will be necessary on occasions during peak seasons, worked on a rota basis, but will be advance notice planned.
Salary: Dependant upon experience.
20 days holiday per year plus bank holidays and two duvet days.
Reporting to Professional Lettings Manager.
Immediate start available.
Please email your CV and cover letter to firstname.lastname@example.org.